SECTION 1 - PERSONAL INFORMATION
We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our Site, makes a ticket purchase on the Site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for personal data, as appropriate, which will include Users’ name, email address and phone number. We will collect personal information from Users only if they consent voluntarily to submit such information to us. Users can always refuse to supply personal information or withdraw their consent for us to process that information at any time, except that it may prevent them from engaging in certain Site related activities. Users may access certain areas of our Site without providing any personal data at all. However, to use all features and functions available on our Site, Users may be required to submit or allow for the collection of certain data.
Users have the right to withdraw their consent to us using their personal data at any time, and to request that we delete it.
- be informed about our collection and use of personal data;
- have access to the personal data we hold about them;
- rectification if any personal data we hold about them is inaccurate or incomplete;
- restrict (i.e. prevent) the processing of your personal data;
- data portability (obtaining a copy of their personal data to re-use with another service or organisation);
- object to us using their personal data for particular purposes; and
- rights with respect to automated decision making and profiling.
SECTION 2 - PASSIVE INFORMATION
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the Site.
If combined with other information we know about Users from previous visits to our Site, the data possibly could be used to identify them personally, even if such Users are not signed in to our Site.
SECTION 3 - How we use collected information
We may collect and use Users’ personal information for the following purposes:
- To improve customer service
Information Users provide helps us respond to their customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback Users provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
SECTION 4 - How we protect User information
The security of both our customers’ data and any 3rd party data we process on their behalf is very important to us. All personal data will be processed and stored by us safely and securely for no longer than is necessary in light of the reason for which it was first collected by us. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users personal information, username, password, transaction information and data stored on our Site. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If a User has any questions about the security of their personal information, they can contact us at firstname.lastname@example.org
SECTION 4 - Sharing User personal information